SHIPPING POLICY
At Botanique, we take great care in ensuring that your stunning plants and products reach you in perfect condition. We offer reliable shipping methods at affordable costs. Our packaging is designed to protect the delicate nature of our products, so you can shop with confidence knowing your items will arrive safely.
PLEASE NOTE - Plants are only shipped from Mondays - Wednesdays to ensure they reach their new homes safely. If the shipping week has public holidays, we will send you a message to confirm the soonest available shipping date.
RETURN POLICY
We want you to be thrilled with your purchase from Botanique. If for any reason you are not completely satisfied, we offer a straightforward return and exchange policy. Whether you've changed your mind or encountered any issues with our products, we are here to assist you and ensure your satisfaction.
If your plant arrives dead or damaged, please send us photos as soon as you open your parcel. We will then issue a refund or exchange and arrange for the plant to be returned to us.
PAYMENT METHOD
At Botanique, we aim to provide you with a seamless and secure online shopping experience. You can conveniently pay using various payment methods. We ensure clear and transparent communication about our payment process, so you can enjoy shopping with ease and confidence.
WHOLESALE INQUIRIES
Interested in showcasing our unique products in your retail store? We welcome wholesale inquiries and strive to provide detailed information to facilitate your business. Get in touch with us to explore the opportunity of featuring our stunning plants, fantasy art, and custom merch in your establishment.